Index Out of Date the Day After Launch
Documents change but the index does not, so the AI answers from old versions. Our pipelines detect changes and update automatically.
Most RAG problems start in the pipeline: documents parsed badly, split in the wrong place or not updated when they change. We build RAG pipelines that load, clean, index and refresh your content automatically, for teams in Milton Keynes, Northampton, Leeds and across the UK.
Numbers from projects we have delivered for UK businesses, from recruitment and accountancy to solar energy and field service software.
Areas we cover
Based in Milton Keynes, building AI for businesses nearby in Bletchley, Wolverton, Newport Pagnell, Stony Stratford, Buckingham, Bedford, Northampton and Olney, and across the UK in London, Birmingham, Manchester, Leeds, Liverpool and Lichfield.
A RAG pipeline is the system that takes your documents, turns them into searchable pieces and keeps the index current. It is the unglamorous part, and the part that decides answer quality. We build pipelines with proper parsing, sensible chunking, change detection and monitoring, so the index never quietly drifts out of date.
Documents change but the index does not, so the AI answers from old versions. Our pipelines detect changes and update automatically.
Basic text extraction flattens tables and headings into nonsense. Layout-aware parsing keeps meaning intact.
Fixed-size splitting breaks paragraphs mid-sentence. We split by structure and add context so each piece makes sense on its own.
One bad file stops the whole run. We add retries, error queues and alerts.
Connectors for SharePoint, Drive, S3, websites, databases and help desks.
PDFs, Word, slides and scans parsed with tables and headings kept.
Structure-based chunking with titles and context added to every piece.
Embedding models chosen and tested, with indexes built for fast retrieval.
New, edited and deleted files picked up automatically without full rebuilds.
Owner, date, type and access tags stored with every chunk for filtering.
A clean API your chatbot, app or agent can call to get the best passages.
Run history, failed files and index health shown on one dashboard.
Find Out What AI Can Automate in Your Business
A free audit shows the tasks worth automating first, with the hours each one should save.
Sales staff ask for prices, specs or contract terms and get an answer with the source document linked, in seconds.
Marketers check brand guidelines, past campaigns and product facts before they write, so copy stays accurate.
Agents and customers get answers drawn from your real help centre and policies, with links back to each source.
Staff find the right procedure, form or safety note without scrolling through shared drives or asking a colleague.
Finance teams search contracts, invoices and policy documents in plain English instead of opening folder after folder.
New starters ask the handbook questions directly and get the current policy, not the version from three years ago.
Real projects, real numbers. Client names are kept private where they asked us to.
A specialist UK recruitment agency now has CVs pulled in, ranked and explained by AI, so recruiters spend their day on calls instead of reading.
Read the case studyA UK accountancy practice replaced email chasing with a portal that sends its own reminders and collects documents in one place.
Read the case studyA UK solar installer connected its ads, website and CRM, so every enquiry gets a reply in minutes and customers book their own surveys.
Read the case studyGet Similar Results for Your Business
Tell us which job takes your team the most time. We will show you what can be automated.
We review the documents you want the AI to use: where they live, how often they change and who is allowed to see what.
We agree the questions the system must answer well, the accuracy target and the hosting set-up, with a clear cost.
We prepare and index your content, build the retrieval pipeline and connect it to the chat or search screen your team will use.
We test against a set of real questions with known answers, fix weak spots, then train your team and go live.
We watch which questions fail, add missing content, re-index new documents and keep answer quality measured over time.
We are not tied to one vendor. We choose on accuracy, cost and where your data needs to live.
Chosen for answer quality and cost, with private hosting options when documents must stay in the UK or EU.
LangChain, LlamaIndex, Pinecone, Weaviate, Qdrant, pgvector and Azure AI Search, chosen to suit your data size.
SharePoint, Google Drive, Confluence, Notion, Zendesk, websites, PDFs and databases, kept in sync automatically.
Your RAG pipeline development is built for your processes and you own it. No per-seat licence that grows every time you hire.
We connect to the CRM, inbox, help desk and files your team already uses, so nobody has to learn a new system to get the benefit.
Data stays in UK or EU hosting where needed, access is limited to what each part needs, and we document how personal data is handled.
Before we build, we agree what success looks like in hours saved, response time or revenue, and we report against it every month.
Clear starting prices. Every project gets a fixed quote after the free audit, before any work begins.
A 45-minute call and a short written report: where RAG pipeline development would help, what it would cost and the likely payback.
Book my free auditAudit, roadmap, build, testing, training and launch of your first solution, with a fixed price agreed before we start.
Get a quoteMonitoring, improvements, new features and support every month, with a report on usage, accuracy and time saved.
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45 minutes, no obligation. You keep the report either way.
Sectors where we already have live client work.
“Our recruiters used to spend most of the day downloading and reading CVs. Now the platform pulls them in, ranks them and explains why, and we just make the calls.”
“We were losing good leads simply because we couldn’t reply fast enough. CodeCrackers connected our ads, website and CRM so every enquiry gets an answer in minutes.”
“Clients upload everything in one place, reminders go out on their own, and we can finally see every deadline coming.”
“I knew exactly what tradespeople needed but had no idea how to build it. CodeCrackers turned my notes into Vantro, and we launched in eight weeks.”
Tell us about your business and the work that eats your team’s time. We will reply within one working day with a time for your free audit.
Book your free audit
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