AI AGENT DEVELOPMENT · UK

AI Sales and Support Agents in the UK

Sales and support both depend on fast, accurate replies. AI sales and support agents follow up new leads within minutes, answer customers on any channel and keep your CRM up to date without anyone typing. We build them for businesses in Milton Keynes, Bedford, Lichfield and across the UK.

  • UK GDPR compliant
  • Works with your tools
  • You own the code
AI RECEPTIONISTLive callCaller“Can I book a boiler service next week?”Booked · Tue 10:00Added to CRM
REAL CLIENT RESULTS

Trusted by UK Businesses Using Our AI Sales and Support Agents

Numbers from projects we have delivered for UK businesses, from recruitment and accountancy to solar energy and field service software.

58%Less screening timeRecruitment
97%Faster lead responseSolar energy
72%Less time chasing recordsAccountancy
8 wksFrom notes to launchField service software

Areas we cover

Based in Milton Keynes, building AI for businesses nearby in Bletchley, Wolverton, Newport Pagnell, Stony Stratford, Buckingham, Bedford, Northampton and Olney, and across the UK in London, Birmingham, Manchester, Leeds, Liverpool and Lichfield.

IN PLAIN ENGLISH

What Are AI Sales and Support Agents – and What We Do Differently

AI sales and support agents handle customer-facing conversations and the admin around them: replying, qualifying, booking, answering and logging. We tie every agent to a business number, such as response time or booked calls, and we design the hand-off to your people so customers always know they can reach a human.

SOUND FAMILIAR?

Business Problems Our AI Sales and Support Agents Solve

Leads Waiting Hours for a First Reply

The first business to reply usually wins. An AI sales agent replies in minutes, every time, day or night.

Follow-Ups That Stop After One Email

Most leads need several touches, but busy teams stop after one. An agent keeps following up politely until there is an answer.

CRM Records Always Out of Date

Notes are not logged and stages are not updated. The agent records every conversation and next step.

Support Questions Handled by Expensive Staff

Experienced people answer simple questions. A support agent handles those and passes the rest with context.

WHAT WE BUILD

Our AI Sales and Support Agents Services

AI Sales Development Agents

Instant replies to new leads, qualifying questions and meeting booking.

Lead Follow-Up Sequences

Personal follow-ups over days or weeks until a lead books or opts out.

AI Support Agents

Customer questions answered with live data from your systems, within your policies.

AI Voice Agents & Receptionists

Phone calls answered, enquiries taken and appointments booked by voice.

Email, Chat & WhatsApp Channels

One agent working across the channels your customers already use.

CRM Logging & Updates

Every conversation, outcome and next step written into your CRM automatically.

Human Hand-Off & Escalation

Hot leads and unhappy customers passed straight to the right person.

Performance Reporting

Response time, bookings, resolutions and revenue influenced, reported monthly.

Find Out What AI Can Automate in Your Business

A free audit shows the tasks worth automating first, with the hours each one should save.

WHO USES IT

Sales & Support Agent Use Cases by Department

Sales & Support Agent for Sales Teams

An agent that researches new leads, updates the CRM, drafts personal follow-ups and books meetings for your reps.

Sales & Support Agent for Marketing Teams

Agents that pull campaign data, write the weekly report and flag what changed, ready for a marketer to review.

Sales & Support Agent for Customer Support

Support agents that look up orders, issue simple refunds within your rules and pass anything unusual to a person.

Sales & Support Agent for Operations & Admin

Agents that move data between systems, chase missing information and keep jobs moving without someone watching.

Sales & Support Agent for Finance & Reporting

Agents that match invoices to purchase orders, chase late payments politely and prepare reconciliations for sign-off.

Sales & Support Agent for HR & Recruitment

Agents that screen applications, schedule interviews and send onboarding documents once an offer is accepted.

CASE STUDIES

AI Sales and Support Agents Results: Client Case Studies

Real projects, real numbers. Client names are kept private where they asked us to.

Solar energy

Solar Energy: 97% Faster Lead Response Through Automation

97%Faster lead response
31%More surveys booked

A UK solar installer connected its ads, website and CRM, so every enquiry gets a reply in minutes and customers book their own surveys.

Read the case study
Recruitment

Recruitment: 58% Less CV Screening Time with an AI Platform

58%Less screening time
92%CVs imported automatically

A specialist UK recruitment agency now has CVs pulled in, ranked and explained by AI, so recruiters spend their day on calls instead of reading.

Read the case study
Accountancy

Accountancy: 72% Less Time Chasing Client Records

72%Less time chasing records
29%Faster year-end turnaround

A UK accountancy practice replaced email chasing with a portal that sends its own reminders and collects documents in one place.

Read the case study

Get Similar Results for Your Business

Tell us which job takes your team the most time. We will show you what can be automated.

HOW WE WORK

How Our AI Sales and Support Agents Process Works

  1. AI Opportunity Audit

    We map the task step by step with the people who do it now, including the exceptions and the decisions made along the way.

  2. Roadmap & ROI Forecast

    You get a plan showing what the agent will do on its own, where it asks for approval, the tools it needs and the expected savings.

  3. Build & Integrate

    We build the agent, give it secure access to the tools it needs and set clear limits on what it is allowed to change.

  4. Test, Train Your Team & Launch

    We run it alongside your team on real work, compare results, train staff to supervise it and then hand over more of the task.

  5. Monitor, Optimise & Scale

    We log every action, review mistakes, tighten the rules and extend the agent to the next part of the process.

TECHNOLOGY

AI Models & Platforms We Work With

We are not tied to one vendor. We choose on accuracy, cost and where your data needs to live.

AI Models (OpenAI GPT, Claude, Gemini, Llama)

Models with strong tool use and reasoning, chosen per step so simple jobs use cheaper models.

Agent Frameworks & Automation Platforms

LangGraph, OpenAI Agents SDK, CrewAI, n8n, Make and Zapier, depending on how complex the task is.

CRMs & Business Tools

HubSpot, Salesforce, Zoho, Microsoft 365, Google Workspace, Xero, help desks and your own databases.

WHY CODECRACKERS

Why UK Businesses Choose Us for AI Sales and Support Agents

Custom-Built AI, Not Expensive Off-the-Shelf Subscriptions

Your AI sales and support agents is built for your processes and you own it. No per-seat licence that grows every time you hire.

Works Inside Your Existing Tools

We connect to the CRM, inbox, help desk and files your team already uses, so nobody has to learn a new system to get the benefit.

UK GDPR-Compliant AI Systems

Data stays in UK or EU hosting where needed, access is limited to what each part needs, and we document how personal data is handled.

ROI-First Approach with Measurable Results

Before we build, we agree what success looks like in hours saved, response time or revenue, and we report against it every month.

PRICING

AI Sales and Support Agents Packages & Pricing

Clear starting prices. Every project gets a fixed quote after the free audit, before any work begins.

Free AI Sales and Support Agents Audit

A 45-minute call and a short written report: where AI sales and support agents would help, what it would cost and the likely payback.

Book my free audit

Monthly AI Sales and Support Agents Retainer – From £650/month

Monitoring, improvements, new features and support every month, with a report on usage, accuracy and time saved.

Get a quote

Book Your Free Audit

45 minutes, no obligation. You keep the report either way.

INDUSTRIES

Industries We Build Sales & Support Agent For

Sectors where we already have live client work.

  • RecruitmentCV screening, candidate ranking and shortlists.
  • Solar and renewable energyLead capture, instant replies and survey booking.
  • Accountancy and financeDocument collection, reminders and client portals.
  • Trades and field serviceScheduling, quotes, invoices and job admin.
  • Ecommerce and retailProduct data, customer queries and order updates.
  • Health and wellnessBooking questions, product advice and follow-ups.
CLIENT REVIEWS

What Our Clients Say About Our AI Sales and Support Agents

“Our recruiters used to spend most of the day downloading and reading CVs. Now the platform pulls them in, ranks them and explains why, and we just make the calls.”
DirectorSpecialist Recruitment Agency
“We were losing good leads simply because we couldn’t reply fast enough. CodeCrackers connected our ads, website and CRM so every enquiry gets an answer in minutes.”
ClientUK Solar Installer
“Clients upload everything in one place, reminders go out on their own, and we can finally see every deadline coming.”
ClientUK Accountancy Firm
“I knew exactly what tradespeople needed but had no idea how to build it. CodeCrackers turned my notes into Vantro, and we launched in eight weeks.”
Mark SmithFounder, Vantro
FAQs

AI Sales and Support Agents FAQs

FREE AUDIT

Ready to Put AI to Work? Book Your Free AI Sales and Support Agents Audit

Tell us about your business and the work that eats your team’s time. We will reply within one working day with a time for your free audit.

  • A list of tasks worth automating
  • Expected hours saved and payback
  • A fixed quote, no obligation
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Book your free audit

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